Director of Product Design. UX strategist. Systems thinker.
I'm a UX designer and strategist with over 18 years of experience turning complex problems into simple, intuitive products used by millions. I've had the opportunity to work across consumer, merchant, and enterprise — from payments at PayPal to HR technology at Zenefits and TriNet. I love working with diverse teams of designers, developers, and product managers to create experiences that matter and delight.
I'm drawn to complex ecosystems — understanding both the customer-facing experience and the infrastructure behind it. Great design makes the complex feel effortless.
The best products come from diverse perspectives. I create alignment by building trusted partnerships across design, product, engineering, and research — working toward shared outcomes.
Connecting design outcomes to business goals enables more strategic dialogue with cross-functional partners and creates clear visibility into design success through measurable impact.
I view management as a long-term investment in people. I meet folks where they are and work forward from there — creating meaningful growth paths tailored to each individual.
Consolidating three fragmented AI tools into a cohesive, user-centered experience — reducing confusion, improving task completion, and lowering support burden across the enterprise HR platform.
View projectRethinking TriNet's end-to-end payroll experience — from a fragmented, error-prone process to a streamlined workflow that gives client admins clarity and confidence.
View projectA comprehensive blue sky vision reimagining TriNet's enterprise HR platform end-to-end — from onboarding and payroll to customer support and the unified dashboard.
View projectFrom UX researcher to lead designer — growing through a decade of work across reporting, payments, developer tools, and a platform-wide technology migration.
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