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Gulshan Ramesh Chand

Hello, I'm Gulshan.

Director of Product Design. UX Strategist. Systems Thinker.

I'm a UX leader with over 18 years of experience turning complex problems into simple, intuitive products used by millions. I've had the opportunity to work across consumer, merchant, and enterprise products at TriNet, Zenefits and PayPal. I love working with diverse teams of designers, developers, and product managers to create experiences that matter and delight.


Design leadership

Simplify complexity at scale

I'm drawn to complex ecosystems – understanding both the customer-facing experience and the infrastructure behind it. Great design makes the complex feel effortless.

Build through collaboration

The best products come from diverse perspectives. I create alignment by building trusted partnerships across design, product, engineering, and research – working toward shared outcomes.

Connect design to business impact

Connecting design outcomes to business goals enables more strategic dialogue with cross-functional partners and creates clear visibility into design success through measurable impact.

Invest in people

I view management as a long-term investment in people. I meet folks where they are and work forward from there – creating meaningful growth paths tailored to each individual.


Featured work

Unifying TriNet's AI Experience Unifying TriNet's
AI Experience

Unifying TriNet's AI Experience

Unified TriNet's fragmented AI tools into one clearer, more consistent experience across the platform.

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Modernizing the Mobile Experience Modernizing the
Mobile Experience

Modernizing the Mobile Experience

Redesigned TriNet's mobile app with clearer task visibility, streamlined pay, benefits, time off, and time tracking.

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Redesigning Payroll Redesigning
Payroll

Redesigning Payroll

Redesigned TriNet's payroll flow into a clearer end-to-end experience for client admins.

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TriNet North Star Vision TriNet
North Star Vision

TriNet North Star Vision

Created a future-state product vision for TriNet across payroll, time off, support, and the core platform.

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Where I've been

TriNet Director of Product Design 2022 – Present
Zenefits Sr. UX Designer → Principal Product Designer 2019 – 2022
PayPal UX Researcher → Lead Designer 2007 – 2019

Contact me

Location Based in Bay Area